Yard Customer Service Assistant - Kidlington (120/04) - Mayday Employment

Yard Customer Service Assistant – Kidlington (120/04)

Hours of work

7.30am – 5.00pm (Monday to Friday) 08.00 – 12 noon (alternate Saturdays)


£23,250 per annum

Job Purpose

To assist in all yard duties, to include loading and unloading of customer

vehicles and suppliers’ vehicles. Serve customers and keep the yard clean and tidy.

Key responsibilities and accountabilities:

  • Load customer vehicles safely
  • Unload supplier vehicles safely
  • Safely operate the forklift truck
  • Check supplier delivery notes against actual delivered goods received
  • Ensure all returns have a debit note and supplier return attached, and consult with the Branch Administrator if the relevant paperwork is absent
  • Items to return to be stored in the supplier returns bay awaiting collection
  • Assist the Yard Supervisor/Manager in day to day duties
  • Ensure the yard area and entrance is kept clean, tidy and safe always and ensure that goods are maintained appropriately
  • Deliver excellent customer service
  • Report any Health and Safety issues to the Line Manager


  • Adhere to all company policies and procedures, to include the Company Dress Code Policy, Standards of Performance Policy and Health and Safety Policy.

Required Skills, Knowledge and Ability

  • Committed to delivering the best possible customer service
  • Must hold a valid Counterbalance Forklift licence
  • Health and Safety basic awareness required
  • Bantam training desirable
  • Shunt training desirable